Privacy policy

Collection, processing and use of personal data


The protection of your data is very important to us. You do not have to enter any data to visit our online shop. We only save anonymous access data without personal reference, such as the name of your internet service provider, the page from which you are visiting us or the name of the requested file. For data collection, the possibility that cookies are used is standard, but collected data will remain anonymous or pseudonymous form and safe and we will not allow any conclusion on your person. We only collect personal data only if you voluntarily provide it to us in the course of the ordering process, when opening a customer account or when registering for our newsletter which we recommend. We only use the data collected to process the contract. Data is not transmitted to third parties, with the exception of the transmission of credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations. After the purchase process is cancelled, the data stored by us will be deleted.

After completion of the contract, your data will be blocked and deleted after the tax and commercial law regulations have expired, unless you have expressly consented to the use of data beyond this. The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). The data processing takes place on the basis of the legal provisions of § 96 Paragraph 3 TKG as well as Art 6 Paragraph 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR. 

We store your personal data, such as your email address, billing and shipping address and telephone number. Our goal is to make your experience in our shop and with our customer service as smooth, efficient and personal as possible, e.g. by contacting you if the checkout process has not been completed and to check whether there are any problems with abandoned shopping baskets using our site.

If you register for our monthly newsletter with your email address, we will use your email address for our own advertising purposes until you unsubscribe from the newsletter. Data security Your personal data is safe with us! Such data is encrypted using the latest security technology (SSL encryption) and transmitted to us. Our websites are protected against damage, destruction and unauthorized access by technical measures. Right to information and right of withdrawal You will receive information about your stored date with us free of charge at any time without giving reasons. You can block, correct or delete your data collected from us at any time. You can revoke the consent given to us for data collection and use at any time without giving reasons. Apply at [email protected]

(1) To carry out purchase contracts (initiation, conclusion, processing, warranties and reverse processing), for our services, technical administration, own marketing purposes and to ensure the correspondence between you and us, we collect for the order process as well as for opening a customer account personal data, which includes: Name, contact details, payment details, email, telephone number. Your data can in principle be passed on to several companies, insofar as this is necessary to process our contractual relationship, especially in the following cases:


  1. a) It is always passed on for the purpose of delivery to the shipping company commissioned by us. The transfer only includes data that is necessary for the goods to be sent.
    b) If payment services are used for the payment process (e.g. Paypal, Visa, Mastercard, etc.), your data will be passed on to the payment intermediaries used. The same applies with regard to the credit institutions commissioned with the payment.
  2. c) In the event of payment disruptions, a claim can be assigned to a collection agency. Information can also be sent to credit agencies. The disclosure of the personal data required for this is based on the comments on the BONITÄTSPRÜFUNG. (see also SAMPLE). The data passed on may only be used by the service providers for the purpose of passing them on.

(2) In addition, your personal data will not be passed on to third parties unless we are not legally obliged to do so or you have given us your prior consent.

(3) Personal data that you provide to us for the processing of order processes can be stored for up to 10 years for commercial and tax law reasons.

(4) Your personal data is safe with us! They are encrypted using the latest security technology (SSL encryption) and transmitted to us. Our websites are protected against damage, destruction and unauthorized access by technical measures.

(5) You will receive information about your data stored by us free of charge at any time without giving reasons. You can block, correct or delete your data collected from us at any time. You can revoke the consent given to us for data collection and use at any time without giving reasons. Apply at [email protected] . 

(6) Without the customer's consent, the provider will not use the customer's data for advertising, marketing or opinion research purposes.

(7) Use of Google Analytics: This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.de). Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as so-called “cookies”, text files that are stored on your computer. The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link http://tools.google.com/dlpage/gaoptout?hl=de

(8) Use of Facebook social plugins: Our website uses so-called social plugins (“plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook ") is operated. The plugins are marked with a Facebook logo or the addition "Social plug-in from Facebook" or "Facebook social plugin". An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins

When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted from Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are currently not logged in to Facebook. This information (including your IP address) is sent from your browser directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or making a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and setting options to protect your privacy, please refer to Facebook's data protection information: http://www.facebook.com/policy.php

If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of the Facebook plugins with add-ons for your browser, for example with the "Facebook Blocker" http://webgraph.com/resources/facebookblocker/

 

Email advertising

If we receive your email address in connection with the sale of a product or service and you have not objected to it, we reserve the right to regularly send you offers from our range of products similar to those already purchased Send email. You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the advertising mail, without incurring any costs to you.

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.

We use the so-called double opt-in procedure to ensure that the newsletter is sent out in an agreed manner. In the course of this, the potential recipient can be included in a distribution list. The user then receives a confirmation email to confirm the registration in a legally secure manner. The address is only actively included in the distribution list if the confirmation is given.

We only use this data to send the requested information and offers.

Our newsletter software is Newsletter2Go Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.  

You can find more information here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/

You can revoke your consent to the storage of the data, the email address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.

The data protection measures are always subject to technical updates, for this reason we ask you to inform yourself about our data protection measures at regular intervals by inspecting our data protection declaration.

 

Newsletter

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our email newsletter in accordance with your consent. You can unsubscribe from the newsletter at any time and either by sending a message to [email protected] or by using an option provided in the customer account settings.

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.

We use the so-called double opt-in procedure to ensure that the newsletter is sent out in an agreed manner. In the course of this, the potential recipient can be included in a distribution list. The user then receives a confirmation email to confirm the registration in a legally secure manner.The address is only actively included in the distribution list if the confirmation is given.

We only use this data to send the requested information and offers.

Our newsletter software is Newsletter2Go Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

You can find more information here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/ 

You can revoke your consent to the storage of the data, the email address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.

The data protection measures are always subject to technical updates, for this reason we ask you to inform yourself about our data protection measures at regular intervals by inspecting our data protection declaration.

 

Contact possibility

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of any given consent or objection to a specific use of data, please contact [email protected]